Impression discrepancies ?
Impression discrepancies, a big hassle for both publisher and online marketers.How to avoid the discrepancies or rather minimize it is a Big Q.Usually this arises, when there are 2 or more ad serving platforms involved for an ad delivery.
Steps to approach a discrepancy problem
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First check the discrepancy limit is within allowable limit.Usually it could be less than 20%.Generally ad serving companies would not entertain discrepancies issues that is reported less than 20%
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Next check the data of publisher and advertiser report ran for the same period.And Data is of same age.Some ad server updates 24hrs ~48Hrs.the best way is to generate 2 reports day wise and compare
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If advertiser ad server under delivers,Check the settings if you have done frequency capping/geo-targeting or any targeting.So some impressions would be burnt on default or backup ads
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Another reason could be improper cache busting done at publisher end so check with technical person to know if cache busting properly done
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If advertiser ad server over delivers, chances are same Tag could be running on different publishers
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Check how the advertiser and publisher handles POP Up/Under Ads if blocked by POP blockers.Usually Ad servers would not count impressions blocked by pop blockers
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Also check the respective ad servers to know if they had any issues in data updates
Thanks for some very good posts and for keeping this blog alive. It is very helpful for me to stay abreast of new developments related to Online Ad Ops.
I am relatively new to Online Ad Ops but the question of discrepancies comes up almost on a daily basis. Can you provide some guidance on what the core or underlying reasons for the Impression discrepancies are between that the Advertiser’s see in their reports versus what our Ad Servers report?
Thanks again for keeping this blog live and active.
Manish
Impression discrepancies would normally occur when more than 1 ad server is involved.This is because, every adserver deals differently to record impressions.And hence
Some minimal discrepancies would normaly be there and IAB has fixed 20% has a minimal limit.But when the discrepancy shoots up more than this, then there is some problem, you can approach as per my article http://interactiveadops.com/?p=78
Also refer to the “Ping” column of this blog I have responded to you with some useful links
Thanks for the additional information Raja. Truly appreciate it.
[...] can also check out my earlier article about Discrepancy Post a [...]
Publisher Ad Server counts the ad request where as Third party Ad server counts the Ad served.